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Platform features

Features organised around your active modules

MyPharmHub lets every pharmacy choose the standalone modules it needs, then combine modules for broader service coverage — with configurable AI assists for patient routing and staff consultation support.

Clinical Services

Module

Core Clinical & NHS

Pharmacy First, blood pressure checks, contraception, vaccinations, online booking, and walk-in queue management as a standalone module.

Core

PGD-aware triage

When your pharmacy requests a PGD-aligned clinical flow, triage follows that pathway and pharmacists can open the pinned PGD PDF plus advisory Gate 1 context at consultation — Base catalog pathways stay platform-owned until you request an overlay.

Module

Premium Private Care

Hair loss, ED, period delay, and private health-check pathways with structured clinical notes and follow-up workflows.

Module

Weight Loss Clinic

GLP-1 programmes with initial consultations, dose reviews, and a patient dashboard for weight tracking, side-effect reporting, dose reminders, and follow-up booking.

Core

Patient records and consultation history

Keep service history, notes, and patient context together so staff can move from booking to consultation without switching tools.

Module

Private Travel Clinic

Travel consultations, a destination-based vaccine selector with pricing, an auto-built optimum vaccination schedule, and module-specific compliance checks.

AI assistance

Core

AI symptom checker

Deterministic red-flag and keyword routing always runs before any model call. When AI is enabled, it helps match symptoms to the right bookable service on your pharmacy site — not a diagnosis. Clinical suitability is still confirmed in the booking questionnaire and by the pharmacist.

Configurable

AI booking intake

When enabled for your pharmacy, patients can use a guided AI intake instead of the traditional form. They confirm structured answers; staff still see full triage data. Patients can switch back to form questions at any time. Requires platform configuration and pharmacy opt-in.

Configurable

AI consultation assist

A pre-room consult brief gives an advisory opinion and follow-up questions grounded in triage. Staff press AI summary to draft unified SOAP fields inline — every field stays editable and is only written to the record when the pharmacist continues. Advisory only; never blocks the consult.

Operations

Core

Your storefront, your domain

Patient booking and retail on your pharmacy's own custom domain, styled to your branding — patients never see MyPharmHub.

Core

Branded patient storefront

White-label home, services, and booking flows with your logo, colours, and pharmacy contact details on every patient touchpoint.

Commerce & Payments

Payments

Stripe-backed payments

Take payments for bookings and retail orders while keeping transaction flows auditable and tied back to the pharmacy record.

Module

Retail & E-Commerce

Run an OTC and P-med storefront with pharmacist approval, click-and-collect fulfilment, and order status tracking.

Security & Compliance

Security

Compliance and due diligence

Module-specific due-diligence requirements, role-based access, audit logging, and lifecycle status for active and pending modules.

Your pharmacy deserves one system that keeps up.

Start with the module you need today. Add more as your service mix grows — no rip-and-replace.